• Make sure all the templates in the flow are approved, all images and videos are properly uploaded, and that no variable like {{1}} is linked to an empty custom field.
• Also make sure a payment method has been validated on Meta. If not, the message cannot be sent because Meta won’t be able to charge you.

👉 💳 [META] Add a payment method

• If you’re using custom parameters in Klaviyo, make sure they are also used in your Simio flow.
  If a custom parameter isn’t mapped to a variable (for example, {{2}} in a Simio flow), the test message will fail to send.
• If your WhatsApp version is outdated, the test may also fail to send.

1. Click on the campaign or automation for which you want to get the ID.

2. Go to your browser’s address bar.

The ID is the number at the end of the link.

A sale is attributed if a customer places an order within 48 hours after the message is sent, provided the customer has opened the message.

Between 5 and 10 seconds.

Simio indicates that the message is in 'Past sendings', not in 'Last messages'.

To send to everyone at once (and thus simulate a campaign), you need to add people to the Klaviyo flow using the 'Add past profiles' button.

After sending to all opt-ins, the automation will run in the background: it will be triggered automatically from Klaviyo when a person enters the flow.

There are several reasons that can explain why a template is rejected by WhatsApp:

• The content violates the Whatsapp Business policy or promotes prohibited goods or services.
• The content is abusive, threatening, or sexually explicit.
• The content is a political campaign message.
• Variables are placed at the beginning or end of the message (a template cannot start or end with a variable; there must be text before and after).

This list is not exhaustive; these are the most common reasons. If you are unsure, contact our support team, who can review your template.