A chatbot is a flow that is triggered when you click on a link or scan a QR code.

→ For example, clicking on this link triggers a Chatbot

→ Or scanning this QR code with your phone triggers a Chatbot

In reality, the Chatbot is triggered when a specific message is sent to a number.

A Chatbot allows you to collect optins, conduct surveys, etc.

• Add an Optin block after the green block
• Make surveys with “Answer” then “List”
• Manage after-sales service requests
• …